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Frequently Asked Questions
You've got questions - we've got answers..

Dear WOW: I’m worried about my garbage piling up on holidays. What should I do? ~ Buried Barry

Dear Buried Barry: The only days WOW man doesn’t pick up are Thanksgiving and Christmas. For all other holidays, service is on regular schedule. When WOW Man takes off for Thanksgiving and Christmas, your garbage collection will fall one day later than normal for the remainder of that week (from the holiday until the following Sunday). If Christmas happens to fall on Saturday or Sunday, you don’t have to worry—your schedule doesn’t change at all!


Dear WOW: The weather is terrible! Should I wait until it clears up to put out my garbage? ~ Windy Wendy

Dear Windy Wendy: Rain, snow, wind…nothing can deter us, so put your stuff out anyway.


Dear WOW: Where should I put out carts and cans, and what are the weight limits? ~ Flexible Francis

Dear Flexible Francis: Curbside carts and cans must be within four feet of the curb (not in the street!). Side-yard cans and carts must be visible from the street and outside of garages, latched gates or enclosures.

Weight limits are as follows:

  • 32 gallon can = 60 lbs.,
  • 32 gallon cart = 75 lbs.,
  • 90 gallon cart = 150 lbs.

Dear WOW: Our quintuplets’ big birthday bash left us buried in trash. Our cans are overfilled! ~ Birthday Bash Betty

Dear Birthday Bash Betty: No worries, we’ll take care of it, but additional charges will apply.


Dear WOW: My wife won a totally new set of kitchen appliances on a game show, and we decided to remodel the whole house to match. Our old appliances and fixtures are still in good shape. What should I do?
~ Guy Smiley

Dear Guy Smiley: Congratulations! Many of these items can be taken for disposal or recycling to the Recovery Zone (503.472.3176). If your building materials or appliances are in good shape, call the Habitat for Humanity ReStore at 503.434.6810. They are open Tuesday – Saturday from 10 am – 6 pm.